Terms of Service

Effective Date: November 8, 2025
Last Updated: November 8, 2025

Welcome to Ascend Intelligent Solutions LLC (“Ascend,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your access to and use of our websites, automation systems, forms, and related services (collectively, the “Services”).
By using our Services, you agree to these Terms. If you do not agree, please do not use the Services.

1. Use of Our Services

You agree to use the Services only for lawful purposes and in accordance with these Terms.
You are responsible for ensuring that any information you provide through our forms, email, or SMS channels is accurate and complete.
You may not use the Services to send spam, unlawful communications, or any content that infringes on the rights of others.

2. Service Description

Ascend Intelligent Solutions provides automation tools to help small businesses streamline client communications, appointment scheduling, and lead management.
Some Services include demo automations, AI-generated responses, and integrations with third-party tools such as Google Workspace, ClickSend, or Twilio.

We may update or improve the Services periodically. These updates may include new features or changes that enhance functionality or security.

3. Communications & Consent

By submitting your information through our forms or communication channels, you consent to receive automated responses, scheduling confirmations, and related updates via email or SMS.
Standard message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP or request support by replying HELP.

4. Third-Party Services

Our Services may integrate or interact with third-party platforms (e.g., Google, ClickSend, Wave, Stripe, or others).
We are not responsible for the content, security, or policies of those third-party services. Your use of those tools is governed by their own terms and privacy policies.

5. Intellectual Property

All materials, software, branding, and content available through the Services—including the Ascend name, logo, and automation systems—are owned or licensed by Ascend Intelligent Solutions LLC and protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works from our content or systems without our express written permission.

6. Limitation of Liability

The Services are provided “as is” and “as available.”
To the fullest extent permitted by law, Ascend Intelligent Solutions LLC and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the Services.
We do not guarantee uninterrupted or error-free operation, though we strive for high reliability and uptime.

7. Indemnification

You agree to indemnify and hold harmless Ascend Intelligent Solutions LLC, its officers, and agents from any claims, damages, or losses resulting from your use of the Services, your violation of these Terms, or your infringement of any rights of a third party.

8. Termination

We reserve the right to suspend or terminate access to the Services at any time, without notice, if we believe you have violated these Terms or engaged in activities that may harm our systems or reputation.

9. Changes to These Terms

We may revise these Terms periodically to reflect updates in our Services or legal obligations.
When changes occur, we will update the “Last Updated” date. Continued use of the Services after updates constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles.
Any disputes shall be resolved exclusively in the courts located within Texas, United States.

11. Contact Us

If you have questions about these Terms, please contact us at:
📧 support@ascendintelligent.co
🏢 Ascend Intelligent Solutions LLC, Texas, USA